The study ‘How do Spanish SMEs relate to their banks’ on the relationship between SMEs and banks, carried out by GAD3 for Qonto on a sample of 510 SMEs and start-ups with up to 250 workers throughout the country, shows that most of the Spanish small and medium-sized companies consulted consider it important to have a good banking service
When asked what aspects are most important when choosing a bank, Spanish small and medium-sized enterprises put the security of the transaction in first place. Behind them, ease of use (59%) and the absence of fees (52%) complete the podium, followed closely by transparency (49.3%) and innovation in products and services (30.3%).
Start-ups fact sheet
Universe: directors, CEOs and middle management of Start-ups founded since 2018.
Scope: Community of Madrid, Community of Valencia and Catalonia.
Quotas: geographical.
Data collection procedure: computer-assisted telephone interview (CATI) to landline and mobile phones and computer-assisted online interview (CAWI).
Sample size: 250 interviews
Sampling error: ±6.3% (N=250); for a confidence level of 95.5% (two sigmas) and under the worst-case scenario of P=Q=0.5 in the simple random sampling assumption.
Interview length: 4 minutes and 20 questions.
Fieldwork dates: 26 May to 8 June 2021.
SME fact Sheet
Universe: directors, CEOs and middle managers of SMEs (up to 250 workers).
Scope: Community of Madrid, Community of Valencia and Catalonia.
Quotas: geographical.
Data collection procedure: computer-assisted online interview (CAWI).
Sample size: 261 interviews
Sampling error: ±6.2% (N=261); for a confidence level of 95.5% (two sigmas) and under the worst-case scenario of P=Q=0.5 in the simple random sampling assumption.
Interview length: approximately 3-4 minutes and 20 questions.
Fieldwork dates: 25-28 May 2021.
